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Terms &Conditions

Refund & Return Policy

Again, your satisfaction is guaranteed here. The utmost care and attention is given to your order to ensure your delivery perfectly. In dealing with highly perishable products, if in case anything go wrong, you bring up a concern or complaint, we will always listen and resolve the issue as quick as possible. Our customer service staffs are trained to respond to concerns and can decide on an appropriate course of action or you on the spot.


Refund:

•If the order is canceled by the customer 48 hours before the delivery date, customer will get full refund.
•If the order is canceled by the customer 36 hours before the delivery date, customer will get refund of 50% of the total amount.
•If the order is canceled by the customer less than 24 hours before the delivery date, no refund will be made.


Return & Replace:

If customer not satisfied with item for any reason, item may be replaced if recipient can send back the item as delivered within 3 working days, but cannot be refunded. We will surely replace the item if you can inform us within 24 hours upon delivery of your items if :
•Faulty items.
•Items damaged in transit
Items cannot be exchanged with any other item.


Be our merchant:

Increase your product sales, grow your business with i2Giftshop.com. We invite you to join with us and boost your sales and grab opportunity to serve international clients.
Should you be interested in becoming our merchant partner, please send us the following :
About your company
Product Information
Contact Information
Contact thru email info@i2giftshop.com


Disclaimer:

We always try our best to make our all items same as picture shown on this website. All items featured on this Web site represent the types of gifts i2Giftshop.COM offers and may vary depending upon availability. Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item. Gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category if your requested gift is not available. Flowers may substitute with another color if requested color is not available. Basket, vase, bears, chocolate packets may vary and subject to substitute with size, color, shape, brand etc when original (shown our website) is not available in our stock. Take note we deliver almost all the places within Bangladesh but If the delivery address is far from our courier office (For provincial delivery) or not covered for delivery, recipient needs to pick up the item from our advised courier office. Recipient or buyer will be notified the advisory. If customer not satisfied with item for any reason, item may be replaced if recipient can send back the item as delivered within 3 working days, but cannot be refunded.
Delivery time guarantee will be suspended during extreme weather such as typhoon, heavy rain etc. Incomplete shipping address might cause delay delivery! If your recipient's address is incorrect, item will not be delivered and no refund will be made.


Shipping Information:

I2Giftshop delivers nationwide in Bangladesh. We offer free delivery some areas of Metro Dhaka. Operates 7 (seven) days a week. We currently deliver only in the Bangladesh for nationwide deliveries we deliver through leading courier service We are unable to process orders for delivery to P.O. Boxes or APOs. Give us details shipping address of the recipient along phone number to avoid delay!
Changes to address and delivery date information only possible if you place order in advance and inform us at least three days before delivery date if you want to change address or delivery date.


Metro Dhaka:

Free Delivery within Metro Dhaka .

Same day delivery possible, if you place order before 10:00 AM (Bangladesh time). Order received after 10:00 AM,will be delivered next day unless delivery date is specified.


Districts:

Flat delivery charge for districts USD 9.99
a) Proper Town: Order received before 12:00 noon (Bangladesh time), next day delivery is guaranteed unless delivery date is specified.. Otherwise, it will deliver after 1 day.
b) Far from town: Order will be delivered within 2/3 days.
Peak time order advisory: During our peak time like Valentines, Mother's day, Christmas etc, we require order at least 7 days in advance prior delivery date or occasion.


Important:

Cut off date & time is considered upon receive your order to our system, Not the time you place order. It takes couple of hours to receive orders to our system after you place an order, however it may take time up to 24 hours. Thus we need 24 hours lead time for every transaction.


Hospital Deliveries:

Please make sure the recipient is still in the hospital before scheduling the delivery.


Disclaimer:

We always try our best to make our all items same as picture shown on this website. All items featured on this Web site represent the types of gifts BDGift.COM offers and may vary depending upon availability. Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item. Gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category if your requested gift is not available. Flowers may substitute with another color if requested color is not available. Basket, vase, bears, chocolate packets may vary and subject to substitute with size, color, shape, brand etc when original (shown our website) is not available in our stock. Take note we deliver almost all the places within Bangladesh but If the delivery address is far from our courier office (For provincial delivery) or not covered for delivery, recipient needs to pick up the item from our advised courier office. Recipient or buyer will be notified the advisory. If customer not satisfied with item for any reason, item may be replaced if recipient can send back the item as delivered within 3 working days, but cannot be refunded.
Delivery time guarantee will be suspended during extreme weather such as typhoon, heavy rain etc. Incomplete shipping address might cause delay delivery! If your recipient's address is incorrect, item will not be delivered and no refund will be made.


Payment Terms:

We accept all major credit cards like Visa, MasterCard, Paypal, American Express, Discover Novus, Diners Club and JCB derivative of these brands.
With our below payment accept list.

To buy online from i2giftshop.com, please follow the procedures-
1. First you need to register here:
2. Then visit the page where your desired product/s are displayed.
3. Click on your desire product. You shall now see a new page consisting all the product details. Fill up the quantity field and size (if applicable)
4. Now click on "Add to Cart". If you want to continue shopping click “Continue Shopping” and if not click “ View Cart and Checkout”. **incase you have any coupon, you can provide the coupon number to the coupon field**
5. While proceeding to checkout there will be payment options available from which you can choose one according to your convenience (bKash, cash on delivery, master/visa). You will also have to provide your shipping address (location where you want to get the delivery).
6. Finally click on “Place Order” and "Checkout".

We deliver orders anywhere in Bangladesh. Delivery charges are 70 Tk. (outside Dhaka) and 50 Tk. (inside Dhaka) up to 3 KG respectively. We also provide FREE home delivery service for certain products (check product condition during). For further details call +88 01778303079, 7 days a week between 10:00 AM to 8:00 PM or you can email your query at info@i2giftshop.com.

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